Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. You will receive an email with your order confirmation and tracking details once your order has shipped.

Delivery Times

• Europe: 7–20 business days 

  Please note that delivery times are estimates and may vary due to customs processing, local postal services, or peak periods (holidays, sales events).

  Shipping Costs

   

• Free shipping on all orders.

   

  Order Tracking 

  Once your order ships, you’ll receive a tracking number by email. You can use this number to follow your shipment’s journey directly to your door — or your next layover hotel.

  Important Note

  Our products are shipped directly from our manufacturing partners to ensure the best possible price and quality. This allows us to pass the savings on to you.

  If you have any questions about your shipment, please contact us at support@crewessential.com and we’ll get back to you within 24–48 hours.